1 Introduction

Welcome to Reelzy – a platform that brings you captivating short dramas in bite‑sized episodes. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile app, website, or any related services.

Our Promise: We respect your privacy. We do not sell your personal data, and we limit collection to what is necessary to deliver a great short‑form video experience.

2 Information We Collect

We collect different types of information to provide, improve, and personalize your Reelzy experience.

Account Information

Email address, username, password (hashed), optional profile picture, and preferences.

Viewing Activity

Short dramas you watch, watch time, episodes completed, ratings, comments, likes, and saves.

Device & Usage Data

Device model, OS version, IP address, app version, crash logs, and feature usage analytics.

Payment Information

If you purchase a subscription, payment details are processed by PCI‑compliant partners (we do not store full card numbers).

Information You Provide Directly

  • When you register, edit your profile, or connect social accounts.
  • When you rate a drama, write a review, or interact with content.
  • When you contact support or participate in surveys.

Information Collected Automatically

  • Your viewing history (what you watch, for how long).
  • Search queries and interactions with recommendations.
  • Device identifiers and approximate location (based on IP).

3 How We Use Your Information

Information Category Purpose Legal Basis (for EEA)
Account & Profile Create/manage account, authenticate you, enable social features. Contract performance
Viewing Activity Provide personalized recommendations, improve content discovery, analyze trends. Legitimate interest / Consent
Device & Usage Data Optimize app performance, fix bugs, understand feature popularity. Legitimate interest
Payment Information Process subscriptions, handle billing and renewals. Contract / Legal obligation

We also use aggregated, anonymized data for analytics and to improve our service. We do not use your data for automated decision-making that has legal or significant effects without your consent.

4 Information Sharing & Disclosure

We do not sell your personal information. We share your data only in limited scenarios:

  • With your consent: For example, when you choose to share a drama or review on social media.
  • Service providers: Trusted partners who help us operate (cloud hosting, analytics, payment processing). They are bound by strict confidentiality agreements.
  • Legal requirements: If required by law, regulation, or valid legal process.
  • Business transfers: In case of merger, acquisition, or asset sale (we will notify you).

Your viewing history and ratings are private by default unless you choose to make them public in your account settings.

5 Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit (TLS 1.2+).
  • Hashing of passwords using bcrypt.
  • Regular security audits and penetration testing.
  • Strict access controls for internal data handling.

Your role: Keep your login credentials secure, use a strong password, and log out on shared devices. If you suspect unauthorized access, contact us immediately.

6 Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access & Portability: Request a copy of your data in a portable format.
  • Correction: Update inaccurate information.
  • Deletion: Delete your account and associated data (available in app settings).
  • Objection: Object to processing based on legitimate interests (e.g., personalized ads).
  • Withdraw Consent: For optional features like push notifications or personalized recommendations.

To exercise your rights, contact us at sarkartslmart44245@gmail.com. We will respond within 30 days (often sooner).

7 Children's Privacy

Reelzy is not intended for children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8 International Data Transfers

We operate globally. Your information may be transferred to and processed in countries other than your own (e.g., United States, Singapore, European Union). When we transfer data from the EEA, we rely on Standard Contractual Clauses or other approved safeguards.

By using Reelzy, you consent to such transfers.

9 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified via the app or email (if you have an account). The “Last Updated” date at the top indicates the latest revision. Your continued use of Reelzy after changes constitutes acceptance of the updated policy.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our Privacy Officer:

Email:

sarkartslmart44245@gmail.com

We aim to respond to all privacy inquiries within 48 hours (business days).